Resources

Quick Reference Guide: Helpful sites and numbers

National helplines (24/7)

Lifeline (24/7) - 0800 543 354 or (09) 5222 999 within Auckland

Mental Health Crisis Helpline - 0800 800 717 or text 1737

Samaritans - 0800 726 666

Suicide Crisis Helpline - 0508 828 865 (0508 TAUTOKO)

Victim Support - 0800 victim - (0800 842 846)

Healthline - 0800 611 116 for advice and information from a trusted registered nurse. 

Depression-specific helplines

Depression Helpline – 0800 111 757 or free text 4202 (to talk to a trained counsellor about how you are feeling or to ask any questions)

SPARX.org.nz – Feeling down, depressed or stressed? SPARX is an online e-therapy tool provided to help young people learn skills to deal with obstacles in life. 

Anxiety phone line - 0800 269 4389 (0800 ANXIETY)

Other Pilot PAN Programmes and Resources

Project Waypoint Online resource for pilots to address mental health topics within aviation as well as psychological impact of aspects of the job. 

Speedbird PAN - PAN for British Airways pilots

Aus PAN - PAN for Qantas pilots

ALPA pilot peer support video 

Alcohol, Drugs and Gambling 

HIMS - A programme for managing substance use disorders in aviation. Talk to a peer. 

Alcohol and Drug Helpline - 0800 787 797 or Online Chat 

Gambling Helpline - 0800 654 655

Quit Line - 0800 778 778 smoking cessation help 

Familial Trust - Provide hope, well-being and understanding to families affected by addiction

Grief, Trauma, Loss, Illness and Abuse

Skylight – 0800 299 100 (for support through trauma, loss and grief; 9am-5pm weekdays)

Family Support

Supporting Families in Mental Illness - 0800 732 825 (for families and whanau supporting a loved one who has a mental illness)

Commonground - A website hub providing parents, familu, whanau and friends with access to information, tools and support to help a young person who is struggling

Family Doctor This site is produced by doctors to provide a friendly and powerful resource for you for best possible information to be involved in your own health care

Family Services - The Family Services Directory is a searchable online database to search about family support organisation and the services/programmes they offer to support New Zealand families

Helplines for Children and Young People

Kidsline  - (24/7) 0800 54 37 54 (0800 KIDSLINE) for young people up to 18 years of age

The Low Down  or email team@thelowdown.co.nz or free text 5626

What's Up  0800 942 8787 (for 5-18 year olds). Phone counselling is available Monday to Friday, 12noon - 11pm and weekends, 3pm - 11pm. Online chat is available 5pm-10pm daily. 

Youthline (24/7) 0800 376 633, free text 234 or email talk@youthline.co.nz or online chat

Family Violence

Shine - 0508 744 633 confidential domestic abuse helpline 

Are You OK 0800 456 450 family violence helpline

Woman's Refuge Crisisline - 0800 733 843 (0800 REFUGE) (for women living with violence, or in fear, in their relationship or family)

Rape Crisis - 0800 883 300 (for support after rape or sexual assault)